Using Postscript
63 articles
Deactivate Your Postscript Account
Create a Collapsible FAQ Page in Shopify
Embed Postscript SDK via Shopify Theme App Extension
Set Up SMS Spend Notifications
Adding and Removing Users from Your Postscript Admin
SMS and Email Message Planner
Customize Your Shop's Subdomain
Create a Contact Card
Adjust Your Global UTM Parameters
Customize Your Attribution Windows
Add Postscript SDK to Your Headless Shop
Double Opt-In Allow List
Topic and Sentiment Labels for Subscriber Responses
View Subscribers Included in a Segment
Responding to Subscribers
Understanding Subscriber Opt-In Sources
Interacting with Your Subscribers
Allow Subscribers to Temporarily Pause Texts
Can I manually link a Postscript subscriber to their Shopify profile?
How can I add or change a subscriber's name on their profile?
Guide to Message Deliverability and ThroughputAt Postscript, the successful delivery of your messages is a top priority. We wanted to share a transparent look into the deliverability p...
Guide to Canadian Deliverability and Throughput
Why am I not receiving a message when testing a keyword, popup, or message?
Guide to Popups Analytics
Override Global UTM Parameters in Flows with Enhanced Link Tracking
Guide to Postscript Reports
Guide to Subscriber Lifetime Value & ARMR Metrics
Export Popup Analytics
Guide to Message Analytics
Guide to Subscriber AnalyticsWho gets this? Shops on all Postscript plans have access to this feature. Learn more about Postscript Plans.
Subscriber analytics allow yo...
Export Back in Stock AnalyticsWho gets this? Shops on all Postscript plans have access to this feature. Learn more about Postscript Plans.
Our Back in Stock automation...
Understanding Billing for Undelivered and Inbound Messages (Effective January 1, 2026)
Understanding US Sales Tax on your Postscript BillImportant: This article applies to brands operating in a jurisdiction within the United States. If your business is operated outside of...
Usage Billing FAQs
Understanding International Sending CostsIn this article, we walk through how sending internationally affects your bill.
Set Up ACH PaymentsSet Up ACH Payments
Postscript Plans Overview
Understanding Your Usage Bill
Understanding Your Billing ThresholdThe information in this article pertains to Postscript brands on usage billing. If you are on credit-based billing, see here for informati...
Understanding Carrier Fees
Legacy: Postscript Credits Is your shop on legacy billing? If you downloaded Postscript before 3/1/2022, then your shop is on legacy or credit-based billing. Thi...
How Emojis and Special Characters Affect Character Counts
How can I download past invoices?
How can I view my payment history?