Answer
If you know the number of the subscriber, you can enter it in the Search field in the side menu of your Postscript dashboard.
On the subscriber details page, select the conversation from the list on the left. Then select Opt Out button in the upper right.
Note: After you unsubscribe (via STOP or Opt Out), you're blocked from all future messages from that number, including popup, keyword, and automation messages. If you're sending from a toll-free number (TFN), you'll need to reply START or UNSTOP to that number before you can opt in again via a popup, form, or keyword.
Resources
Subscriber Opt-Out Compliance. Learn more about subscriber opt-out compliance and how Postscript approaches opt-out requests.
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