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Conduct an A/B Test with Campaign Flows

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A/B testing is a marketing experiment wherein shops can split their audience to test variations of creatives, incentives, or copy to determine which experience performs best.
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In this article, we discuss how to conduct an A/B test in campaign flows!
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How A/B Testing Benefits You


  • Have more control over how the split is distributed between several different messages, delays, and more.

  • Test out messages with a small percentage of the intended subscribers and still view performance metrics once the campaign sends.

  • Validate which characteristics of the winning branch increase conversions, then implement those characteristics to effectively grow your revenue.

Conduct an A/B Test in Campaign Flows


  1. Select Messaging on the left-side navigation panel of your Postscript Dashboard.

  2. Navigate to the Campaign Flows tab and select an existing campaign flow.

  3. If you have not yet created a campaign flow, select Create Campaign in the upper right corner. Choose Create Campaign Flow. Select either Use a campaign template or Create a new campaign, then select Continue in the bottom right of the module.

  4. Set your campaign properties by selecting a segment to include. Optional: you can also select a segment to exclude and add a cancellation trigger. Learn more about how to set up your campaign flow here.

  5. Under Flow Actions, select and drag A/B Split action into your flow. You can choose to customize your A/B test by setting the distribution of each branch and adding additional branches.

  6. Drag and drop additional actions below your A/B Split action to test delays, message copy, or subscriber event branching.

Additional Resources


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