Update Your Terms of Service

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After you have reviewed the relevant SMS laws and regulations, you should ensure your relationship with your text message subscribers is subject to a binding Terms of Service Agreement and Privacy Policy.

We have drafted a model agreement regarding SMS that you can add to your existing Terms of Service.

Note: We make no representation and warranty regarding their accuracy and no attorney-client relationship is created by providing these agreements. You are encouraged to consult your own legal counsel familiar with the TCPA before finalizing and posting your consumer agreements.

Update Your Terms of Service

You have two options for updating your terms of service. You can update them using Postscript's dynamically hosted messaging privacy policy and messaing terms or you can add the terms of service listed in the Manually Update Terms of Service tab below and update your terms of service manually when compliance updates are announced. For both options, you'll first need to log into your Shopify account.

Dynamic Hosted Terms of Service Manually Update Terms of Service
With this feature, you are able to backlink to Postscript's hosted dynamic terms and privacy policy. This means you only need to set it up once, knowing that your Messaging Terms and Messaging Privacy Policy will be automatically updated by Postscript as Carrier and TCPA compliance requirements are announced. For more information about Dynamic Hosted Messaging Privacy Policy and Messaging Terms of Service, see here.
  • If you installed Postscript before April 5th, 2022, and you would like to add this feature to your shop’s Messaging Terms and Messaging Privacy Policy, please reach out to our support team at support@postscript.io or chat us. Our team is happy to help!
  • If you installed Postscript on or after April 5, 2022, during the “Compliance” section of setting up your Postscript account, you will have the option to add the Dynamic Hosted Messaging Terms and Messaging Privacy Policy to your Messaging Terms and Messaging Privacy Policy.
    • When you initially install Postscript, you are taken through an onboarding flow. In the “Compliance” section, you will be prompted to copy and paste the dynamic links into your Shopify Shop Terms of Service and Shopify Shop Privacy Policy sections. These dynamic links host Postscript’s Dynamic Hosted Messaging Terms and Messaging Privacy Policy language.

dynamic hosted messaging terms and messaging privacy policy.gif

Once you have updated your Terms of Service, you can add the link to the footer menu (or bottom menu) of your store.

  1. Select Online Store in the side menu of your Shopify dashboard, then select Navigation.
  2. From the menus listed, select Footer menu.
  3. Select Add New item at the bottom of the Menu items list.
  4. On the fly-out panel, enter Terms of Service in the Name field.
  5. From the Link drop-down, locate and select Policies, then select Terms of Service.
  6. Select the green Add button in the bottom-right corner.
  7. Save your updated menu. 

Get Support

Have questions? Please feel free to reach out to our wonderful Support team at support@postscript.io or via live chat. You can also submit a support request here!

Need ongoing channel strategy guidance? Please fill out this form and we'll connect you to one of our certified partners.

Don’t have a lot of time to put together your SMS marketing plan for BFCM? Check out our 60-minute strategy and checklist for ecommerce brands here.

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