Update Your Privacy Policy

Tip: Select any of the images or GIFs in this article for a closer look.

Check out Postscript Roots! If you're new to SMS or need a refresher on the importance of SMS marketing, check out our Postscript Roots channel for the latest video tutorials and series that walk you through what you need to know to master SMS marketing.

In addition to updating your Terms of Service, you should also update your Privacy Policy to cover your SMS marketing program.

You can update your Terms of Service by first logging into your Shopify account. Select Settings in the bottom-left corner of the page, then select Legal from the options available.

Scroll to your Privacy Policy section. If you have not created or entered your Privacy Policy, you can have Shopify insert a Privacy using a template. Simply select Create a template and edit every bracketed section accordingly.

Privacy Policy Language

We’ve drafted language regarding SMS marketing that should be added to your Privacy Policy. View this language here, or in the passage below.

To be compliant with carrier regulation, please ensure the blue highlighted area is included in your Privacy Policy. The rest is encouraged.

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

Text marketing (if applicable): With your permission, we may send text messages about our store, new products, and other updates. Updates include Checkout Reminders. Webhooks will be used to trigger the Checkout Reminders messaging system.

Once you have updated your Privacy Policy, you can add the link to the footer menu (or bottom menu) of your store.

Select Online Store in the side menu of your Shopify dashboard, then select Navigation.
From the menus listed, select Footer menu.
Select Add New item at the bottom of the Menu items list.
On the fly-out panel, enter Privacy Policy in the Name field.
From the Link drop-down, locate and select Policies, then select Privacy Policy.
Select the green Add button in the bottom-right corner.
Save your updated menu.

Get Support

Have questions? Please feel free to reach out to our wonderful Support team at support@postscript.io or via live chat. You can also submit a support request here!

Need ongoing channel strategy guidance? Please fill out this form and we'll connect you to one of our certified partners.

Update Your Privacy Policy