Update Your Privacy Policy

   Tip: Select any of the images or GIFs in this article for a closer look.

In addition to updating your Terms of Service, you should also update your Privacy Policy to cover your SMS marketing program.

Update Your Privacy Policy

You have two options for updating your privacy policy. You can update them using Postscript's dynamically hosted messaging privacy policy and messaing terms or you can add the privacy policy language listed in the Manually Update Privacy Policy tab below and update your privacy policy manually when compliance updates are announced. For both options, you'll first need to log into your Shopify account.

Dynamic Hosted Privacy Policy Manually Update Privacy Policy
With this feature, you are able to backlink to Postscript's hosted dynamic terms and privacy policy. This means you only need to set it up once, knowing that your Messaging Terms and Messaging Privacy Policy will be automatically updated by Postscript as Carrier and TCPA compliance requirements are announced. For more information about Dynamic Hosted Messaging Privacy Policy and Messaging Terms of Service, see here.


  • If you installed Postscript before April 5th, 2022, and would like to add this feature to your shop’s Messaging Terms and Messaging Privacy Policy, please reach out to your account manager, customer success manager, or our support team at support@postscript.io or via chat. Our team is happy to help!
  • If you installed Postscript on or after April 5, 2022, during the “Compliance” section of setting up your Postscript account, you will have the option to add the Dynamic Hosted Messaging Terms and Messaging Privacy Policy to your Messaging Terms and Messaging Privacy Policy.
    • When you initially install Postscript, you are taken through an onboarding flow. In the “Compliance” section, you will be prompted to copy and paste the dynamic links into your Shopify Shop Terms of Service and Shopify Shop Privacy Policy sections. These dynamic links host Postscript’s Dynamic Hosted Messaging Terms and Messaging Privacy Policy language.
dynamic hosted messaging terms and messaging privacy policy.gif

Once you have updated your Privacy Policy, you can add the link to the footer menu (or bottom menu) of your store.

  1. Select Online Store in the side menu of your Shopify dashboard, then select Navigation.
  2. From the menus listed, select Footer menu.
  3. Select Add New item at the bottom of the Menu items list.
  4. On the fly-out panel, enter Privacy Policy in the Name field.
  5. From the Link drop-down, locate and select Policies, then select Privacy Policy.
  6. Select the green Add button in the bottom-right corner.
  7. Save your updated menu.

Get Support

Have questions? Please feel free to reach out to our wonderful Support team at support@postscript.io or via live chat. You can also submit a support request here!

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