In addition to updating your Terms of Service, you should also update your Privacy Policy to cover your SMS marketing program.
Update Your Privacy Policy
You have two options for updating your privacy policy. You can update them using Postscript's dynamically hosted messaging privacy policy and messaing terms or you can add the privacy policy language listed in the Manually Update Privacy Policy tab below and update your privacy policy manually when compliance updates are announced. For both options, you'll first need to log into your Shopify account.
- If you installed Postscript before April 5th, 2022, and would like to add this feature to your shop’s Messaging Terms and Messaging Privacy Policy, please reach out to your account manager, customer success manager, or our support team at support@postscript.io or via chat. Our team is happy to help!
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If you installed Postscript on or after April 5, 2022, during the “Compliance” section of setting up your Postscript account, you will have the option to add the Dynamic Hosted Messaging Terms and Messaging Privacy Policy to your Messaging Terms and Messaging Privacy Policy.
- When you initially install Postscript, you are taken through an onboarding flow. In the “Compliance” section, you will be prompted to copy and paste the dynamic links into your Shopify Shop Terms of Service and Shopify Shop Privacy Policy sections. These dynamic links host Postscript’s Dynamic Hosted Messaging Terms and Messaging Privacy Policy language.
- Select Settings in the bottom-left corner of your Shopify dashboard.
- Select Policies at the bottom of the side menu.
- Locate your Privacy Policy section. If you have not created or entered your Privacy Policy, you can have Shopify insert a draft Privacy Policy using a template.
- Select Create a template and edit every bracketed section accordingly.
- Select Save in the top-right corner to save your changes.
Privacy Policy Language
We’ve drafted language regarding SMS marketing that should be added to your Privacy Policy. View this language here, or in the passage below.
To be compliant with carrier regulation, please ensure the yellow highlighted area is included in your Privacy Policy. The rest is encouraged.
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.
Text marketing (if applicable): With your permission, we may send text messages about our store, new products, and other updates. Updates include Checkout Reminders. Webhooks will be used to trigger the Checkout Reminders messaging system.
Add Your Privacy Policy to Your Shop Footer
Once you have updated your Privacy Policy, you can add the link to the footer menu (or bottom menu) of your store.
- Select Online Store in the side menu of your Shopify dashboard, then select Navigation.
- From the menus listed, select Footer menu.
- Select Add New item at the bottom of the Menu items list.
- On the fly-out panel, enter Privacy Policy in the Name field.
- From the Link drop-down, locate and select Policies, then select Privacy Policy.
- Select the green Add button in the bottom-right corner.
- Save your updated menu.
Get Support
Have questions? Please feel free to reach out to our wonderful Support team at support@postscript.io or via live chat. You can also submit a support request here!
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