Get Help with Postscript

If you're new to Postscript, have product questions, or run into trouble - our team is happy to help! In this article, we'll discuss ways to get help with your Postscript account.

Help Center

Our Help Center is a central place for feature and compliance guides, help and best practice documentation, tutorials, and troubleshooting tips. Our help center was built with YOU in mind and has no agenda beyond connecting you with the information you need to make the most informed decisions about your SMS program and Postscript account.
help.postscript.io

Live Chat and Email Support

Our Customer Experience Advocates are available to help you with troubleshooting and strategy tips You can contact our team via live chat Monday - Friday from 6am PT to 5pm PT. Brands can also reach our team via email at support@postscript.io or submit a support request here.

Your Dedicated Customer Success Manager

Our Customer Success Managers (CSMs) are committed to helping you understand and employ the strategies, tools, and integrations you need to maximize your SMS revenue. If you need assistance with your account, don't hesitate to reach out to your CSM. Brands on Postscript's Professional or Enterprise plans have access to a dedicated CSM.

Video Learning Library

Explore our library of video tutorials that includes launch and list growth best practices. You can also reference this library for ways to optimize your automation and campaign flow strategies.
Video Learning Library

Developer Docs

Interested in building on top of the Postscript platform? Check out our developer docs to get information about the Postscript API, Javascript SDK, webhooks, and more.
developers.postscript.io

Additional Resources


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