Update Your Privacy Policy

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In addition to updating your Terms of Service, you should also update your Privacy Policy to cover your SMS marketing program.

Update Your Privacy Policy


You can update your Privacy Policy by first logging into your Shopify account.

  1. Select Settings in the bottom-left corner of your Shopify dashboard.
  2. Select Policies at the bottom of the side menu.
  3. Locate your Privacy Policy section. If you have not created or entered your Privacy Policy, you can have Shopify insert a draft Privacy Policy using a template.
  4. Select Create a template and edit every bracketed section accordingly.
  5. Select Save in the top-right corner to save your changes.

Privacy Policy Language


We’ve drafted language regarding SMS marketing that should be added to your Privacy Policy. View this language here, or in the passage below.

To be compliant with carrier regulation, please ensure the blue highlighted area is included in your Privacy Policy. The rest is encouraged.

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

Text marketing (if applicable): With your permission, we may send text messages about our store, new products, and other updates. Updates include Checkout Reminders. Webhooks will be used to trigger the Checkout Reminders messaging system.


Once you have updated your Privacy Policy, you can add the link to the footer menu (or bottom menu) of your store.

  1. Select Online Store in the side menu of your Shopify dashboard, then select Navigation.
  2. From the menus listed, select Footer menu.
  3. Select Add New item at the bottom of the Menu items list.
  4. On the fly-out panel, enter Privacy Policy in the Name field.
  5. From the Link drop-down, locate and select Policies, then select Privacy Policy.
  6. Select the green Add button in the bottom-right corner.
  7. Save your updated menu.

Get Support


Have questions? Please feel free to reach out to our wonderful Support team at support@postscript.io or via live chat. You can also submit a support request here!

Need ongoing channel strategy guidance? Please fill out this form and we'll connect you to one of our certified partners.

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