Grow Your List with Keywords

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Growing your subscriber list is an essential part of a strong SMS strategy, and Postscript offers several creative ways to add SMS list growth opportunities throughout your marketing efforts.

In this article, we are going to introduce growing your list using keywords.

About Keywords

Keywords truly are one of the easiest ways to grow your subscriber list. You can include a keyword in a website banner or popup, social media campaigns, emails, printed marketing materials, videos, and more.

Here's how keywords work:

  1. You create a keyword (ex: TOTHEMOON10) and assign it a coupon code for 10% off.
  2. You share this keyword with your customers, social media followers, and other potential subscribers.
  3. These individuals text TOTHEMOON10 to your dedicated toll-free number or short code.
  4. Each individual receives an opt-in confirmation and the 10% coupon code to use in your store.

Create a Keyword

Your Keywords page allows you to view and edit existing keywords. You can see, at-a-glance, the number of times subscribers have responded with a specific keyword, how many orders a keyword has generated, and the keyword's overall earnings.

Stores on a dedicated toll-free number or shortcode can create unlimited keywords, even keywords used by other brands. For example, multiple drink brands can use the keyword THIRSTY. Stores on a Postscript trial can create 2 keywords.

  1. Select Acquisition in the side menu of your Postscript dashboard, then select Keywords.
  2. Select Create Keyword in the top-right corner of the page.
  3. Name your keyword. Aim for something that explains what the keyword is for and any coupon included. For example:
    • FLOWER20. A flower store with a 20% off coupon code.
    • LABORDAY15. A store running a Labor Day Sale with a 15% off coupon code.
    • BIKINI15. A women's swimwear store with a 15% off coupon code.
    • POSTSCRIPTSMS. A code that includes the brand name.
  4. Choose whether to enable Include Coupon in Reply.
    • We highly recommend you include a coupon with your keyword.
    • To do so, select Yes from the drop-down and then enter the amount of the discount and whether is a percent or dollar value.
  5. Select Save Keyword.
  6. You can customize your Reply message and add additional actions via + Add Action if desired.

We encourage you to put your brand's heart and voice in these messages as it could be the first message your subscribers get from you. You can use GIFs, images, and emojis, if applicable.

Share Your Keyword

You have several options when it comes to sharing your keywords. We review a few of these options below.

Popup Social Media Get Creative
The most effective way to share your keywords is with a desktop or mobile popup. When you create popups, you link a keyword that sends to the subscriber once they enter their phone number in the field provided.

Compliance Language Requirements

When collecting subscribers, the TCPA requires you to include necessary compliance language that informs visitors that they are opting into SMS messaging from your store. This language needs to appear beneath your keyword or call to action (e.g., Text "DOGGONE" to 54631)

Here's the TCPA-approved compliance language:

*I agree to receive recurring automated marketing text messages (e.g. cart reminders) at the phone number provided. Consent is not a condition to purchase. Msg & data rates may apply. Msg frequency varies. Reply HELP for help and STOP to cancel. View our Terms of Service and Privacy Policy.

You should now be all set to grow your subscriber list with keywords!

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