Adjust Your Global UTM Parameters

Who gets this? Shops on all Postscript plans have access to this feature. Learn more about Postscript Plans.

Postscript allows you to define your own global UTM parameters for campaigns, automations, and flows, as well as create your own custom UTM parameters.

UTM parameters are snippets of code attached to the end of a URL that allow you to measure the effectiveness of digital marketing campaigns and pinpoint specific sources of traffic to your website. 

Specifying parameters, such as utm_campaign and utm_medium, enables you to generate very specific data points in Google Analytics. For example, by defining a custom parameter of utm_medium is SMS, you can view the amount of traffic generated by your SMS marketing efforts.

With UTM parameters, you can:

  • Get an understanding of how much of your traffic is being generated from your SMS program.
  • Gain insight into your SMS-generated traffic by establishing parameters for your automation flows, campaign flows, or legacy automations and campaigns.
  • Easily add your SMS tracking to your existing Google Analytics reporting.

Access Your Global UTM Parameters

  1. Select your Shop Name in the side menu of your Postscript dashboard, then select Tracking.
  2. Locate the Adjust Global UTM Parameters and make your desired changes.

Adjusting Your Global UTM Parameters

  1. Select your UTM parameter option. You can choose to define a static value for parameters like utm_source and utm_campaign, or you can choose dynamic values which will change to reflect either a campaign segment, campaign name, or automation name.
    • Static vs. Dynamic
      • Static: utm_source set as postscript means all traffic generated from an SMS link will be attributed to Postscript in Google Analytics
      • Dynamic: utm_source set as Campaign Name (as selected from the source drop-down) means traffic will be attributed to specific Postscript campaigns, automations, or flows, by name, in Google Analytics.
  2. Add custom parameters (optional). You have the option to define additional UTM parameters if you are familiar with them.
    • For example, you can set utm_medium as SMS. This allows you to break out traffic generated from your SMS campaigns from traffic generated through social and email marketing efforts.
  3. Save.

UTM Parameter Examples

Below are a few examples of UTM parameters and how those parameters appear in a URL.

Campaign Example Automation Example

Say you configure utm_source to Campaign Segment and utm_campaign to Campaign Name, and a custom parameter utm_medium as SMS. Your setup would look like this:

And a resulting URL link would look like this:

Additional Resources

  • Have you already sent out your branded contact card? If not, encourage your subscribers to save your digital business card to promote conversational commerce and deliverability. Learn how here.
  • Create and send subscribers your contact card to encourage them to save your contact information and promote conversational commerce. Learn how to create your contact card here.
  • Interested in better understanding your SMS conversions? Get started with customizing your attributions here.

Get Support

Have questions? Please feel free to reach out to our wonderful Support team at or via live chat. You can also submit a support request here!

Need ongoing channel strategy guidance? Please fill out this form and we'll connect you to one of our certified partners.

Was this article helpful?
0 out of 0 found this helpful