Postscript

Brand Center, Infinity Testing, and Shopper

Brand Center Overview: Training Postscript AI on Your Brand

Setting Up Your Brand Guidelines

Content Library Overview

AI Best Practices for Content Library

Managing Your Product Catalog

Setting Up Shopper Offers

Set and manage your brand preferences and knowledge base that train all Postscript AI products.

Brand Center

Understanding Synthetic Controls in Infinity Testing for Automation Flows

Understanding Infinity Testing in Automation Flows

Understanding Infinity Testing in Campaign Flows

Test hundreds of on-brand message variants in a fraction of the time.

Infinity Testing

A four-step checklist for turning on Shopper Automations: fill out Brand Center, enable Shopper Responses, set your audience split, and review sample messages.

How to Set Up Shopper Automations (Quick-Start Checklist)

How Shopper Automations Works

How to Set Up Shopper (Quick-Start Checklist)

Learn how Shopper automatically escalates conversations to your Gorgias or Zendesk help desk when a subscriber needs human support.

Set Up Shopper Support Escalation with Gorgias and Zendesk

How Shopper Starts Conversations (Conversational Strategy)

Testing Shopper Before You Go Live

How to read your Shopper Automations dashboard: why measurement is program-level, what each metric means, and when to scale your audience split.

Understanding Your Shopper Automations Results

Keeping Shopper Accurate Over Time

Query your Shopper conversations in plain language and get back structured themes, patterns, percentages, and links to the conversations behind every insight.

Using Ask Shopper

Have 1:1 conversations with your subscribers to convert more sales, reduce CX workload, and surface customer insights.

Shopper

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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