Compliance Update: Oklahoma Messaging

Effective November 1, 2022, the state of Oklahoma (OK) is imposing new compliance regulations (Bill No. 3168) in addition to nationwide, federal TCPA regulations and industry standards required by cellular carriers. The impact specifically to SMS is currently unclear. Our team is actively monitoring and working on additional solutions as these types of state-level regulations become more common.

The penalty (per person receiving non-compliant messages) is $500 per violation. These legislation-level changes will affect all brands that have subscribers in Oklahoma, regardless of what SMS platform they’re using.

What’s Changing and When?


Shorter waking hours for Oklahoma residents. Starting November 1st, 2022, Oklahoma’s waking hours are 8:00 AM to 8:00 PM CT for both campaigns and automations.

Prior to November 1st, Oklahoma followed standard Global (US/CAN excluding FL) waking hours. Learn more about waking hours here.

In addition to shorter waking hours, Oklahoma residents can receive up to three marketing messages within a rolling 24-hour window. This includes all marketing messages such as campaigns and automations.

   Note: Postscript will refrain from sending marketing messages to any Oklahoma-based subscriber after the three message limit is met within a rolling 24-hour period. Your brand will not be charged for any blocked messages.

How You Can Prepare


Messaging Limits Legacy Campaigns Automations & Flows Update Terms of Service

Your shop does not need to take any action to limit the amount of marketing messages your Oklahoma-based subscribers will receive.

At Postscript, we've implemented safeguards to assist shops in complying with Oklahoma’s new legislation messaging limits. These safeguards ensure that once a subscriber meets their three message limit within a rolling 24 hour window, any additional marketing messages will not be sent to that subscriber and your brand will not be charged for any blocked messages.

Get Support


Have questions? Please feel free to reach out to our wonderful Support team at support@postscript.io or via live chat. You can also submit a support request here!

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