Set Up Your Black Crow AI

Who gets this? Shops on all Postscript plans have access to this feature.
    • Existing Black Crow customers: Reach out to your Black Crow CSM to enable the integration
    • Postscript customers interested in Black Crow: Email

Postscript integrates with Black Crow AI, allowing you to share information between the two solutions. Black Crow’s Predictive Offer and Smart ID are powerful tools designed to enhance your marketing efforts by leveraging machine learning and advanced analytics. With our Black Crow AI integration, you can:

  • Enhance marketing strategies to drive more conversions.
  • Increase your subscriber lists, attract new customers, and boost revenue

Configure the Integration in Postscript

  1. Access Your Postscript Dashboard:
    • Log in to your Postscript account. Select your shop name from the left-side navigation panel.
  2. Add Black Crow User:
    • Navigate to Users and click on Add User in the upper-right corner.
  3. Enter User Information:
  4. Notification:
    • Black Crow will automatically receive a notification of the access granted.
  5. Integration Confirmation:
    • Once the integration is complete, you'll be able to seamlessly utilize Black Crow's Predictive Offer and Smart ID features within your Postscript account.

Integration Features:

Predictive Offer Integration:

  • Predictive Offer utilizes machine learning to display second email and phone number capture pop-ups at optimal times and for relevant audiences. This will only be applied to a small percentage of users on your site. 
  • Pop-ups are automatically triggered within Postscript, enabling seamless implementation and execution.

Smart ID Integration:

  • Smart ID enhances your abandonment email and text message campaigns by identifying returning site visitors whose cookies have expired.
  • Incremental events such as Viewed a Product, Added to Cart, and Checkout Started are sent directly into Postscript, allowing for precise targeting and increased revenue potential.

Supported Black Crow Abandonment Flows:

  1. Browse Abandonment:
    • Triggered by the custom Black Crow "Subscriber Viewed a Product" event.
  2. Cart Abandonment:
    • Triggered by the custom Black Crow "Product Added to Cart" event.
  3. Checkout Abandonment:
    • Triggered by the custom Black Crow "Checkout Started" event.

Data Integration:

  • Relevant data related to each event is seamlessly passed into Postscript, ensuring comprehensive insights and effective marketing strategies.


Compliance Language Requirements

When collecting subscribers, the TCPA requires you to include necessary compliance language that informs visitors they are opting into SMS messaging from your store.

You can add an opt-in checkbox and field for compliance language by adding the Consent Checkbox layer to your form or popup.

Here's the TCPA-approved compliance language:

*By providing your phone number, you agree to receive recurring automated marketing text messages (e.g. cart reminders) from this shop and third parties acting on its behalf. Consent is not a condition to obtain goods or services. Msg & data rates may apply. Msg frequency varies. Reply HELP for help and STOP to cancel. You also agree to the Terms of Service and Privacy Policy.

Note: In order to collect subscribers compliantly, your shop's Terms of Service and Privacy Policy need to be hyperlinked in the language shown above. If they cannot be hyperlinked, the full URLs of each need to be included so a viewer may search your terms or privacy policy if needed.

For example, "View our Terms of Service (https:/ and Privacy Policy (”

   Note: When collecting subscribers using a list growth integration, subscribers will be prompted with a "Reply Y to Subscribe" text to confirm their opt-in. This allows your shop to confirm they are a valid, consenting subscriber. This Reply Y interaction is automatic and cannot be deactivated 

Get Support

Have questions? Please feel free to reach out to our wonderful Support team at or via live chat. You can also submit a support request here!

Need ongoing channel strategy guidance? Please fill out this form and we'll connect you to one of our certified partners.

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