Whether you are setting up your account, optimizing your SMS campaigns, or troubleshooting an issue, our team and self-serve resources are here to support you.
Help Center
Our Help Center is a central place for feature and compliance guides, help and best practice documentation, tutorials, and troubleshooting tips. Our help center was built with YOU in mind and has no agenda beyond connecting you with the information you need to make the most informed decisions about your SMS program and Postscript account.
Support
Need an immediate answer? Marlo, our knowledgeable AI bot, is available 24/7 to answer questions, guide you through feature setups, and help resolve common issues instantly via Live Chat or Email. Reach us at [email protected]
If you need additional assistance, our Customer Experience Advocates are ready to step in and are available Monday – Friday, 6:00 AM – 5:00 PM PT.
Developer Help
Building custom integrations or using APIs? Visit developers.postscript.io for SDKs, webhooks, and technical documentation.