Postscript

If you wish to pause your Postscript plan for a period of time, you can do so without losing message drafts, customized popups, and other ...

Deactivate Your Postscript Account

   Is your shop on legacy billing?  If you downloaded Postscript before 3/1/2022, then your shop is on legacy or credit-based billing. Thi...

Does Postscript deduct credits when a message fails to send?

Can our shop still send messages if we're on a paused plan?

Does it cost our shop credits when a subscriber responds to a text?

Why am I getting an error when I try to upgrade my plan?

Why is there an insufficient funds notification for my campaign even though I have credits?

Legacy: Credits

Find answers and get help from Intercom Support and Community Experts

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