Is your shop on legacy billing? If you downloaded Postscript before 3/1/2022, then your shop is on legacy or credit-based billing. This article is for you.
Answer
Postscript does not deduct credits for messages that cannot be delivered to a subscriber.
Resources
Postscript Credits. Learn more about Postscript credits, message types, and available Postscript plans.
SMS and MMS Message Deliverability Issues. Learn more about what causes deliverability issues, what you can do to help deliverability, and how Postscript notifies you of issues.
Get Support
Have questions? Please feel free to reach out to our wonderful Support team at [email protected] or via live chat. You can also submit a support request here!
Need ongoing channel strategy guidance? Please fill out this form and we'll connect you to one of our certified partners.