Automations

62 articles

Guide to RCS Automation FlowsRCS (Rich Communication Services) is an upgraded communications protocol for messaging that allows for enhanced features designed to provi...

Clone an Automation FlowAutomation flows let merchants send contextual and personalized messages at every step of the subscriber journey. These flows run in the b...

Understanding Synthetic Controls in Infinity Testing for Automation FlowsAvailability: Infinity Testing is an add-on feature. Contact our team for pricing and availability.Infinity Testing combines predictive an...

Understanding Infinity Testing in Automation FlowsAvailability: Infinity Testing is a premium feature. Contact our team for pricing and availability.Infinity Testing combines predictive an...

Subscriber Attribute Splits in Flow BuilderWho gets this? Shops on all Postscript plans have access to this feature. Learn more about Postscript Plans. Please note that this feature...

Automation Flow Metrics Quick GuideMetrics, or data, help you understand whether the messages you send are achieving the goals you've set. In this quick guide, we discuss ov...

Understanding Date-Triggered Automation FlowsWho gets this? Shops on all Postscript plans have access to these features. Learn more about Postscript Plans. Postscript brands can coll...

View or Restore a Previous Version of an Automation FlowWho gets this? Shops on all Postscript plans have access to this feature. Learn more about Postscript Plans. Within Flow Builder, brands ...

Migrate Legacy Automations into Automation Flows Tip: Select any of the images or gifs in this article for a closer look. Easily convert legacy automations into automation flows to tak...

Guide to Automation Flows Tip! Select any of the images or gifs in this article for a closer look. We've designed this guide to introduce you to automation flows...

Guide to Automation Flow Triggers and Trigger FiltersTip: Click any hyperlink in the IN THIS ARTICLE card to navigate more quickly to each section. →Or use your computer's keyboard search com...

Add Product Links to Flows Tip: Select any of the images or GIFs in this article for a closer look. Product links take your subscribers from their SMS messages di...

Message Scheduling in Automation Flows Tip: Select any of the images or GIFs in this article for a closer look. We're taking message scheduling to the next level! Remember, m...

Automation Flow Templates Tip: Select any of the images or GIFs in this article for a closer look. Automation flows are the perfect way to create and send multi-...

Create an Automation FlowWho gets this? Shops on all Postscript plans have access to this feature. Learn more about Postscript Plans. Automation flows are the per...

What is an SMS Automation Flow?Who gets this? Shops on all Postscript plans have access to this feature. Learn more about Postscript Plans. In the marketing world, team...

Create an Automation Tip: Select any of the images or GIFs in this article for a closer look. Automations allow you to create multi-stage communications tri...

A/B Testing Your Automations Tip: Select any of the images or GIFs in this article for a closer look. A/B testing is a powerful tool you can use to help ensure you ...

Automation Templates Tip: Select any of the images or GIFs in this article for a closer look. Automations allow you to create multi-stage communications tri...

Clone an Automation Tip: Select any of the images or GIFs in this article for a closer look. Automations allow you to create multi-stage communications tri...

Customize and Brand Your Automation

Create a Low Inventory Automation FlowLow Inventory automations allow you to send messages to subscribers when products they've previously engaged with reach a specified invent...

Create a Price Drop Automation FlowWho gets this? Shops on all Postscript plans have access to this feature. Learn more about Postscript Plans. With Postscript, you can use...

Create a Birthday Automation FlowWho gets this? Shops on all Postscript plans have access to these features. Learn more about Postscript Plans. Creating and sending birthd...

Guide to Add to Flow Action in Flow BuilderWho gets this? Shops on all Postscript plans have access to this feature. Learn more about Postscript plans. The Add to flow action in Fl...

Conduct an A/B Test with Automation FlowsWho gets this? Shops on all Postscript plans have access to this feature. Learn more about Postscript Plans. A/B testing is a marketing e...

Guide to Trigger Event Splits in Automation FlowsAutomation flows are the perfect way to create and send multi-stage communications triggered by a certain event (e.g., subscribing to text...

Add a Checkout Link to Automation Flow Messages Tip: Select any of the images or GIFs in this article for a closer look. Postscript makes it easy for shops to add a checkout link to v...

BFCM Guide to AutomationsAutomations are some of the most contextual messages that you can send because they are subscriber triggered. Creating hyper-targeted auto...

Guide to Subscriber Event Split in Automation Flows Important: Subscriber Event Split is formerly known as Wait for Event Branching. Automation flows are the perfect way to create and sen...

Add or Remove Subscriber Tags with Automation Flows Tip: Select any images or gifs in this article for a closer look. Flow Builder's feature set allows your shop to easily visualize and b...

Add a Checkout Link to Automation Messages (Legacy) Tip: Select any of the images or GIFs in this article for a closer look. Postscript makes it easy for shops to add a checkout link to v...

Get Specific with Automation Triggers and Filters Tip: Select any of the images or GIFs in this article for a closer look. Filters allow you to get specific about which subscribers Post...

Use Postscript Coupons in MessagesCoupons are a great way to reward subscribers who've opted into SMS or re-engage subscribers and customers who haven't purchased in a cert...

Sync Postscript Coupons to Klaviyo Tip: Select any of the images or GIFs in this article for a closer look. You can now sync Postscript coupons to Klaviyo. When Postscrip...

Welcome Series

Create a Welcome Series Automation FlowWho gets this? Shops on all Postscript plans have access to this feature. Learn more about Postscript Plans. Automation flows are the per...

Create a Klaviyo Welcome Series Tip: Select any of the images or GIFs in this article for a closer look. If you use a Klaviyo popup form to collect phone numbers, then...

Create a Welcome Series Automation Tip: Select any of the images or GIFs in this article for a closer look. Automations allow you to create multi-stage communications tri...

Browse Abandonment

Create an Add to Cart Abandonment Automation Flow Important: Cart recovery text messages can only be sent to individuals who have compliantly opted in to your store's SMS program before...

Create a Browse Abandonment Automation Flow Tip: Select any of the images or GIFs in this article for a closer look. Important: Browse abandonment text messages can only be se...

Guide to Cart Recovery AutomationsWho gets this? Shops on all Postscript plans have access to these features. Learn more about Postscript Plans. Important: All cart re...

Create a Browse Abandonment Automation Tip: Select any of the images or GIFs in this article for a closer look. Important: Browse abandonment text messages can only be se...

Create an Add to Cart Abandonment Automation Tip: Select any of the images or GIFs in this article for a closer look. Important: Add to Cart text messages can only be sent to i...

Abandoned Cart

Create an Abandoned Cart Automation Flow Important: Abandoned cart text messages can only be sent to individuals who have compliantly opted in to your store's SMS program befor...

Create a Number of Items Abandoned Cart Automation Tip: Select any of the images or GIFs in this article for a closer look. Important: Abandoned cart text messages can only be sent t...

Create a Product-Specific Abandoned Cart Automation Tip: Select any of the images or GIFs in this article for a closer look. Important: Abandoned cart text messages can only be sent t...

Create a High-Value Abandoned Cart Automation Tip: Select any of the images or GIFs in this article for a closer look. Important: Abandoned cart text messages can only be sent t...

Create a Discount-Applied Abandoned Cart Automation Tip: Select any of the images or GIFs in this article for a closer look. Important: Abandoned cart text messages can only be sent t...

Customize Your Abandoned Cart Automation Tip: Select any of the images or GIFs in this article for a closer look. Important: Abandoned cart text messages can only be sent t...

Create an Abandoned Cart Automation Tip: Select any of the images or GIFs in this article for a closer look. Important: Abandoned cart text messages can only be sent t...

Shipping Notifications

Create an AfterShip Automation Flow Tip: Select any of the images or GIFs in this article for a closer look. Shipping notifications keep customers updated on the delivery ...

Send Shipping Updates with Flow Builder Tip: Select any of the images or GIFs in this article for a closer look. Shipping notifications keep customers updated on the delivery ...

Create an AfterShip Shipping Notification Tip: Select any of the images or GIFs in this article for a closer look. Shipping notifications keep customers updated on the delivery ...

Create a Malomo Shipping Notification Tip: Select any of the images or GIFs in this article for a closer look. Shipping notifications keep customers updated on the delivery ...

Create a Wonderment Shipping Notification Tip: Select any of the images or GIFs in this article for a closer look. Shipping notifications keep customers updated on the delivery ...

Post Purchase

Guide to Post Purchase Automation FlowsWe've designed this guide to introduce you to various post purchase automations and highlight strategies for collecting user-generated con...

Create a Cross-Sell Automation Flow Tip: Select any of the images or GIFs in this article for a closer look. Post-purchase automations are an effective way of re-engaging ...

Create a Product Feedback Automation FlowAutomation flows are the perfect way to create and send multi-stage communications triggered by a certain event (e.g., subscribing to text...

Create a Review Request Automation Tip: Select any of the images or GIFs in this article for a closer look. Post-purchase automations target customers who have previously...

Create a Loyalty Offer Automation Tip: Select any of the images or GIFs in this article for a closer look. Post-purchase automations target customers who have previously...

Create an Upsell Automation Tip: Select any of the images or GIFs in this article for a closer look. Post-purchase automations are an effective way of re-engaging ...

Create a Cross-Sell Automation Tip: Select any of the images or GIFs in this article for a closer look. Post-purchase automations are an effective way of re-engaging ...

Customer Winback

Create a Customer Win-back Automation Tip: Select any of the images or GIFs in this article for a closer look. Automations allow you to create multi-stage communications tri...