Postscript integrates with Growave so you can trigger SMS automations from Growave events like review requests and wishlist activity. This article walks you through connecting the two platforms and building your Growave-powered automations.
About Growave
Growave helps brands reach their audience, engage their customers, and increase conversions. With Growave, brands get access to powerful tools such as reviews, wishlists, loyalty programs, referrals, and user-generated content, all in one platform.
Why You Should Set Up Growave
Send review requests, back-in-stock alerts, and wishlist reminders from Postscript using Growave-specific event triggers.
Collect reviews you can showcase on your website, social platforms, and other marketing campaigns.
Important: Rebuild Existing Growave Automations
Following an update to the Growave integration, automations built on the previous Growave triggers no longer fire. If you set up Growave automations before this change, you'll need to rebuild them using the new event-based triggers described below. Existing automations will not migrate automatically.
Step 1: Create a Postscript API Key
Select your Shop Name in the side menu of your Postscript dashboard, then select API.
Select Create Security Key Pair on the right side of the page, then confirm your action by selecting Yes.
Select Show in the Private Key column to reveal your API key. Copy this key or write it down, you'll need to enter it in Growave next.
Step 2: Configure Postscript in Growave
In your Growave admin panel, go to Settings → Integrations and select the Postscript app card.
Paste your private API key into the field, select Enable, and save your changes.
Step 3: Build Your Growave Automations
With the integration connected, Growave events become available as automation triggers in Postscript. Build one automation per event you want to use.
In your Postscript dashboard, go to Messaging > Automations and create a new Automation Flow.
Set the trigger to the Growave event you want to use (see the list of events below).
Add a Message step to the automation canvas.
Compose your SMS copy, inserting merge tags to personalize the message with details like the customer's name, product information, and the relevant review or wishlist link.
Activate the automation.
Growave Events and Message Tags
Growave provides three event triggers you can select when building an automation. Each event carries its own properties you can insert as merge tags. We define each event and its key link tag below.
Growave - ReviewRequest: Encourage recent customers to leave a review by sending a message with a link to a review page.
Message Tag: The tag {order_review_url} links a subscriber to a page where they can enter a review for a recent order.
Growave - WishlistBackInStock: Notify subscribers when something they've added to their wishlist is back in stock by sending them a message with a link to their wishlist page.
Message Tag: The tag {wishlist_page_url} links a subscriber to their wishlist page to view the back-in-stock item.
Growave - WishlistOnSave: Remind subscribers of items they've loved or saved by sending a message that links them to their wishlist.
Message Tag: The tag {wishlist_page_url} links a subscriber to their wishlist page to view their loved or saved items.
You should now be all set to get started with Growave!
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