Set Up Your Alia Integration – Postscript

Who gets this? Shops on all Postscript plans have access to this integration.

Postscript integrates with Alia, allowing you to share information between the two solutions. With our Alia integration, you can:

Grow your list by offering an engaging popup experience.
Extend educational experiences from popup to your SMS program.
Increase SMS engagement with subscribers.

In this article, we discuss how to configure the integration.

Create a Postscript API Key

Select your Shop Name in the side menu of your Postscript dashboard, then select API.
Select Create Security Key Pair on the right side of the page, then confirm your action by selecting Yes.
Add a label to your API key so you can track where this API key is being used.
Select Show in the Private Key column to reveal your API key. Copy this key or write it down—you'll need to enter it in Alia later.

Create a Postscript Keyword

To properly configure Postscript in Alia, you'll need to generate a keyword that you'll enter into Alia later. In this section, we'll walk you through how to create that keyword.

Select Acquisition in the side menu of your Postscript dashboard, then select Keywords.
Select Create Keyword in the top-right corner of the page.
Name your keyword. Aim for something that will allow you to easily identify that this keyword is associated with your integration.
Select Save Keyword.
You can customize your keyword reply and add additional actions via + Add Action if desired.
Be sure to activate your keyword before adding it in Alia.

Configure Postscript in Alia

From Shopify, select Settings. Under User Profiles, select Required for Phone.
Select Integrations on the left-side navigation panel. Find the Postscript integration, then select Connect.
Enter the private API key you generated inside Postscript from earlier in this article.
Enter the keyword you've created for the integration and select Create.

Compliance Language Requirements

When collecting subscribers, the TCPA requires you to include necessary compliance language that informs visitors they are opting into SMS messaging from your store.

You can add an opt-in checkbox and field for compliance language by adding the Consent Checkbox layer to your form or popup.

Here's the TCPA-approved compliance language:

*By providing your phone number, you agree to receive recurring automated marketing text messages (e.g. cart reminders) from this shop and third parties acting on its behalf. Consent is not a condition to obtain goods or services. Msg & data rates may apply. Msg frequency varies. Reply HELP for help and STOP to cancel. You also agree to the Terms of Service and Privacy Policy.

Note: In order to collect subscribers compliantly, your shop's Terms of Service and Privacy Policy need to be hyperlinked in the language shown above. If they cannot be hyperlinked, the full URLs of each need to be included so a viewer may search your terms or privacy policy if needed.

For example, "View our Terms of Service (https:/myshop.com/terms-of-service/) and Privacy Policy (https://myshop.com/privacy-policy/).”

Note: When collecting subscribers using a list growth integration, subscribers will be prompted with a "Reply Y to Subscribe" text to confirm their opt-in. This allows your shop to confirm they are a valid, consenting subscriber. This Reply Y interaction is automatic and cannot be deactivated

Get Support

Have questions? Please feel free to reach out to our wonderful Support team at support@postscript.io or via live chat. You can also submit a support request here!

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