Postscript integrates with Loop, allowing you to share information between the two solutions. With Loop, you can offer your customers a personalized and automated subscription experience.
In this article, we discuss how to configure the integration and define Loop-specific automation triggers.
Create a Postscript API Key
Before configuring Postscript in Loop, you'll need to generate a private API key that you'll enter into Loop later. In this section, we'll walk you through how to generate your private API key.
- Select your Shop Name in the side menu of your Postscript dashboard, then select API.
- Select Create Security Key Pair on the right side of the page, then confirm your action by selecting Yes.
- Add a label to your API key so you can track where this API key is being used.
- Select Show in the Private Key column to reveal your API key. Copy this key-- you'll need to enter it into Loop later.
Configure Postscript in Loop
- From the Loop dashboard, select Integrations on the left-side navigation panel.
- Find the Postscript integration, then enter the private API key you generated inside Postscript from earlier in this article.
- Select Connect.
Understanding Loop-Specific Automation Triggers
| Event type | Description |
| subscription_created | New subscription is created |
| subscription_paused | Subscription is paused |
| subscription_resumed | Subscription is resumed |
| subscription_cancelled | Subscription is cancelled |
| subscription_reactivated | Subscription is reactivated |
| subscription_expired | Subscription is expired |
| order_upcoming | Upcoming recurring order reminder |
| order_skipped | Order skipped |
| order_out_of_stock | Order delayed/skipped out of stock |
| order_processed | Order processed successfully |
| order_partially_processed | Order partially processed |
| payment_attempt_failed_with_retries_left | Payment failed with retries left |
| payment_attempt_failed_last_retry_left | Payment failed with only 1 retry left |
| payment_attempt_failed | Payment failed with no retries left |
| payment_method_expiring_soon | Payment method expiring |
| flow_completed | Loop flow executed successfully |
| customer_activation | Customer created subscription but have not created the customer account yet |
Viewing Integration Statistics
After successfully connecting Postscript and Loop, select Integrations on the left-side navigation panel of your Loop dashboard, then find and select the Postscript integration. Within the Integration Overview tab, you can view event statistics, related to your Postscript integration, over a particular time period. The tab will also show if any errors occurred.
Get Support
Have questions? Please feel free to reach out to our wonderful Support team at support@postscript.io or via live chat. You can also submit a support request here!
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