Set Up Your Privy Integration

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Postscript integrates with Privy, allowing you to share information between the two solutions.

About Privy

Privy is a popular ecommerce marketing app that makes it easy for brands to design engaging popups, fly-out, and spin-to-win campaigns. 

Why You Should Set Up Privy

  • Use Privy popups, fly-outs, and spin to win forms to collect SMS subscribers and have those subscribers automatically populate in Postscript.
  • Create cross-sell popups that suggest additional items based on what’s in a customer’s cart.
  • Recover more sales and reduce cart abandonment with our exit popups. 

Locate Your Postscript Legacy API Key

  1. Select your Shop Name in the side menu of your Postscript dashboard, then select API.
  2. Locate your Legacy API Key at the top of the page. It's highlighted in blue.
  3. Copy this key or write it down—you'll need to enter this in Privy later.

Configure Postscript in Privy

  1. Select your account name in the top-right corner of your Privy dashboard, then select Integrations from the drop-down list.
  2. Locate and select Postscript from the available linked accounts.
  3. Enter the Email Address associated with your Postscript account.
  4. Paste the Legacy API Key you copied from Postscript.
  5. Select Link Account.

Create an Automation Rule in Privy

In order for a Privy campaign to pass phone numbers through to Postscript, you will need to create an automaton rule. You will need to do this for each campaign (popup, fly-out, spin to win, etc.) that you create in Privy.

  1. On the Follow-up tab of the campaign, select Sync signups in the bottom-middle of the page.
  2. Select Postscript from the Select Account drop-down.
  3. Choose a Keyword.
    • If you are using Privy for specific giveaways and promotions, make sure you choose a keyword that has an appropriate reply set up.
    • You can always create a new keyword for Privy, if desired. This helps you better track and target subscribers for this source.
  4. Select Save.

Compliance Language Requirements

When collecting subscribers, the TCPA requires you to include necessary compliance language that informs visitors they are opting into SMS messaging from your store. 

Here's the TCPA-approved compliance language:

*I agree to receive recurring automated marketing text messages (e.g. cart reminders) at the phone number provided. Consent is not a condition to purchase. Msg & data rates may apply. Msg frequency varies. Reply HELP for help and STOP to cancel. View our Terms of Service and Privacy Policy.

You should be all set to get started with Privy!

Get Support

Have questions? Please feel free to reach out to our wonderful Support team at or via live chat. You can also submit a support request here!

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