Subscriber
8 articles
Uploading TXT Files to ShopperBrands can always set up, update, and optimize Shopper via the Postscript app UI, but some find it helpful to upload additional informatio...
What is a Subscriber vs. a Customer?Both in Postscript and in the Help Center, you'll see references to Subscriber and Customer. It's important to understand how Postscript d...
Can I manually link a Postscript subscriber to their Shopify profile?Answer
Yes! You can manually link a Postscript subscriber to their Shopify profile by adding their opted-in phone number to their custome...
How many messages can we send in a day?Answer
There is no limit so long as each campaign and automation are individually within compliance guidelines.
That said, sending a larg...
How can I add or change a subscriber's name on their profile?Answer
Postscript pulls all subscriber and customer details from their Shopify profile, with the exception of their phone number and emai...
How can I manually unsubscribe a subscriber?AnswerIf you know the number of the subscriber, you can enter it in the Search field in the side menu of your Postscript dashboard.On the ...
Where can I upload a list of previously collected subscribers?Answer
You can upload a list of existing SMS subscribers here. Note that in completing and submitting your upload request, you are certif...
How long will it take to upload my subscriber list?Answer
Our Postscript Support Team uploads and tags subscriber lists in 3 business days. You'll receive an email notification once a team...