Crafting Messages
5 articles
How can I make my coupon auto-apply at checkout?Auto-applying coupons at checkout works differently depending on coupon type (e.g., Postscript-generated coupons vs. Shopify-generated cou...
Why are the product drop-downs not populating with all of our products? Tip: Select any of the images or GIFs in this article for a closer look.
Answer
Product drop-downs are available when creating a segme...
How do we score a "strong" rating on our message strength bar?Answer
We are in the process of improving the strength indicator. When we first created it, we recommended certain "best practices" to ma...
What's the difference between SMS and MMS?Answer
An SMS message is a text-only message, whereas an MMS message includes an image or GIF along with the text. Single SMS messages ha...
Why are message tags and links not populating correctly in my test message?Answer
Postscript message tags are dynamic, meaning they populate based on information unique to the customer. Since test messages aren't...