Set Up Your HiTide Integration – Postscript

Who gets this? HiTide is currently in a private beta. Please request a demo with the HiTide team here to learn more.

HiTide, formally HiBeam, is a direct message (DM) automation platform that helps brands convert Instagram followers into SMS subscribers.

With plug-and-play engagement post templates and DM sequences, HiTide helps you effortlessly acquire new SMS subscribers, reactivate past subscribers, and win lifelong customers.

With our HiTide integration, you can:

Convert your Instagram followers to SMS subscribers using TCPA compliant, automated direct messages.
Run Instagram-native giveaway, early access, restock, and drop campaigns that result in fast, conversational Postscript subscriber growth.
Grow your SMS list with compelling and engaging messaging automations for both organic posts and paid click-to-message campaigns.

In this article, we'll walk you through how to set up your HiTide x Postscript integration.

Create a Postscript API Key

Select your Shop Name in the side menu of your Postscript dashboard, then select API.
Select Create Security Key Pair on the right side of the page, then confirm your action by selecting Yes.
Add a label to your API key so you can track where this API key is being used.
Select Show in the Private Key column to reveal your API key. Copy this key or write it down—you'll need to enter it in HiTide later.

Configure Postscript in HiTide

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From your HiTide Workspace Owner view, next to Postscript, select the Connect button.
Enter your Postscript API key.
You're all set. The integration setup is complete!

Compliance Language Requirements

When collecting subscribers, the TCPA requires you to include necessary compliance language that informs visitors that they are opting into SMS messaging from your store.

Here's the TCPA-approved compliance language:

*I agree to receive recurring automated marketing text messages (e.g. cart reminders) at the phone number provided. Consent is not a condition to purchase. Msg & data rates may apply. Msg frequency varies. Reply HELP for help and STOP to cancel. View our Terms of Service and Privacy Policy.

Note: In order to collect subscribers compliantly, your shop's Terms of Service and Privacy Policy need to be hyperlinked in the language shown above. If they cannot be hyperlinked, the full URLs of each need to be included so a viewer may search your terms or privacy policy if needed.

For example, "View our Terms of Service (https:/myshop.com/terms-of-service/) and Privacy Policy (https://myshop.com/privacy-policy/).”

What's next?

Now that the integration is connected, please contact your Account Manager at HiTide. They will guide you through the implementation of the integration so you can begin converting Instagram followers into SMS subscribers.

Get Support

Have questions? Please feel free to reach out to our wonderful Support team at support@postscript.io or via live chat. You can also submit a support request here!

Need ongoing channel strategy guidance? Please fill out this form and we'll connect you to one of our certified partners.