Postscript integrates with Junip, allowing you to share information between the two solutions.
About Junip
Junip offers brands an easy-to-use way to collect and display customer reviews. With Junip, brands can showcase reviews and user-generated content to build trust with current and potential customers.
Why You Should Set Up Junip
- Easily send review requests with Postscript automations and personalize with customer name, ordered products, and review link.
- Build trust with genuine, in-depth reviews that leverage photos, videos, and custom questions.
- Create a dedicated reviews page and on-site sections to display product and site reviews.
Create a Postscript API Key
- Select your Shop Name in the side menu of your Postscript dashboard, then select API.
- Select Create Security Key Pair on the right side of the page, then confirm your action by selecting Yes.
- Select Show in the Private Key column to reveal your API key. Copy this key or write it down—you'll need to enter it in Junip later.
Configure Postscript in Junip
- Select Integrations in side menu of your Junip dashboard.
- Locate and select Postscript.
- Select the blue Install button in the bottom-right corner of the page.
- Enter the API Key you copied from Postscript.
- Select Install.
Create a Junip Review Request Automation
- Select Messaging in the side menu of your Postscript dashboard, then select Automations.
- Select Create Automation in the top-right corner of the page.
- Choose Custom Animation from the template gallery.
- Name your new automation.
- From the Automation Trigger drop-down, select Junip: Order Fulfilled.
- Under Cancellation Trigger, select Yes.
- From the Cancel automation if drop-down, select Junip: Review Created.
- Select Save & Continue to Messages in the bottom-right corner of the page.
You can customize your message with a photo, GIF, and/or emojis. You want to make sure you also include a review link.
- Place your typing cursor where you want the tag to go in the message.
- Select the blue More button above the message field, then select Add Tag from the options listed.
- Choose Order Review URL from the options listed, then select Insert Tag.
- You can see the tag in the message field and can preview how it will display to your subscriber in the dynamic phone preview on the right side of the page. Postscript will shorten the link for you.
Additional Junip Message Tags
| Message Tag | Action |
|---|---|
| {order_line_item_1_name} | The name of the first line item in the order. |
| {order_line_item_1_review_url} | A URL that allows customer to leave a review specifically for the first line item. |
| {order_line_item_2_name} | The name of the second line item in the order. |
| {order_line_item_2_review_url} | A URL that allows customer to leave a review specifically for the second line item. |
| {order_review_url} | A URL that allows customer to leave a review for any products in the order. |
Save your message, then head back to your Automations list. Locate your Junip review automation and enable it by selecting the Enabled toggle.
You should be all set to get started with Junip!
Get Support
Have questions? Please feel free to reach out to our wonderful Support team at support@postscript.io or via live chat. You can also submit a support request here!
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