Postscript integrates with Yotpo, allowing you to reference reward points in SMS automations.
About Yotpo
Yotpo allows stores to reward their customers with points, discounts, or free products when they write reviews for their merchandise. Yotpo helps increase repeat customers and build trust with future customers using user-generated content.
Why You Should Set Up Yotpo
- Build rewards & referrals programs to engage existing customers and reach new ones.
- Collect and showcase user-generated content.
- Create an incentive strategy that meets the unique needs of your brand.
Locate Your Yotpo API Key
- From your Yotpo dashboard, select Settings.
- Locate your API Key and GUID. Copy these or write them down. You will need to enter this information in Postscript.
Enable Yotpo in Postscript
- Select Integrations in the side menu of your Postscript dashboard.
- Locate and select Yotpo.
- Paste your Yotpo GUID and Yotpo API Key in the corresponding fields.
- Select Save Integration in the top-right corner of the page.
Create a Yotpo Legacy Automation
You can create an automation message that updates customers on their point balance. You could set the trigger as order created, once an order has been delivered, or, in this case, when there is an abandoned cart.
- Select Messaging and then select Automations from the dashboard.
- Select Legacy Automations above the list of automations (Note: This feature is only available in legacy automations). Open an existing automation or create a new one.
- Place your cursor where you want to insert a tag to include in the message.
- Select the More button above the message text input box
- Select the Add Tag from the drop-down menu.
- In the drop-down menu that appears below, select Yotpo Point Balance and then select the Insert button.
- You can see the tag in the message field and can preview how it will display to your subscriber in the dynamic phone preview on the right side of the page.
You should now be all set to get started with Yotpo!
Get Support
Have questions? Please feel free to reach out to our wonderful Support team at support@postscript.io or via live chat. You can also submit a support request here!
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