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Customize Your Mobile Popup with CSS

1. Using Postscript
2. Customize Popups with CSS

Who gets this? Shops on all Postscript plans have access to this feature. Learn more about Postscript Plans. Postscript makes it easy to customize your mobile popup to match the look and voice of...

• Edited January 22, 2024 21:03
• 2 followers
• 0 comments
• -1 votes

Customize Your Desktop Popup with CSS

1. Using Postscript
2. Customize Popups with CSS

Who gets this? Shops on all Postscript plans have access to this feature. Learn more about Postscript Plans. Postscript makes it easy to customize your desktop popup to match the look and voice o...

• Edited July 25, 2023 21:12
• 1 follower
• 0 comments
• -1 votes

Communicating Phone Number Changes to Your Subscribers

1. Compliance
2. Compliant Messaging

If your brand is transitioning to a new number, it's important tell your subscribers that they can expect to hear from you on a different number. By communicating this change to your subscribers, y...

• Edited October 29, 2023 23:03
• 1 follower
• 0 comments
• -1 votes

Guide to Message Deliverability and Throughput

1. Using Postscript
2. Deliverability

At Postscript, the successful delivery of your messages is a top priority. We wanted to share a transparent look into the deliverability process. In this article, we: Define deliverability and th...

• Edited September 11, 2023 20:41
• 1 follower
• 0 comments
• -1 votes

Save Postscript Support Chat Conversations

1. Using Postscript
2. Navigate the Postscript App

Who gets this? Shops on Postscript's Growth, Professional, and Enterprise plans have access to live chat and email support. Learn more about Postscript plans. Postscript's Customer Experience Adv...

• Edited March 02, 2023 21:00
• 1 follower
• 0 comments
• -1 votes

Create a Mobile Popup in Postscript's Legacy Editor

1. List Growth
2. Grow Your List with Popups

Who gets this? Shops on all Postscript plans have access to these features. Learn more about Postscript Plans. Postscript popups are a compliant and powerful way to convert site visitors to SMS s...

• Edited January 03, 2025 15:45
• 1 follower
• 0 comments
• -1 votes

Get Help with Postscript

1. New? Start Here
2. Getting Started

If you're new to Postscript, have product questions, or run into trouble - our team is happy to help! In this article, we'll discuss ways to get help with your Postscript account. Help Center Our H...

• Edited March 20, 2024 18:52
• 1 follower
• 0 comments
• -2 votes

Set Up Your Gorgias Integration

1. Integrations
2. Customer Support

   Note: If you connected your Gorgias integration on or before February 16th, 2023, action is required. Please review this article to reauthenticate your integration in order to avoid any disrupt...

• Edited July 21, 2023 18:10
• 1 follower
• 0 comments
• -2 votes

SHAFT Compliance Criteria

1. Compliance
2. Carrier Compliance

SHAFT regulations protect consumers by prohibiting brands from sending content containing sex, hate, alcohol, firearms, or tobacco (CBD--included) to inappropriate audiences.  These regulations are...

• Edited April 19, 2023 19:56
• 1 follower
• 0 comments
• -2 votes

Guide to the Toll-Free Number (TFN) Verification Process

1. Compliance
2. Short Codes and Toll-Free Numbers

In an effort to promote customer trust and protect consumers, carriers require verification of all numbers sending messages from merchants to consumers. Beginning October 1st, 2022, carriers requir...

• Edited November 08, 2023 15:08
• 1 follower
• 0 comments
• -3 votes