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Articles
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Create a Segment of Engaged Subscribers
Did you know subscribers are 5x more likely to unsubscribe from your SMS program within their first 30 days of being subscribed? By targeting engaged subscribers, you can even send more timely camp...
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Set Up Your Swym Integration
Tip: Select any of the images or GIFs in this article for a closer look. Note: At this time, the Swym x Postscript integration is only available to brands on Swym’s Back in Stock Alerts Pro...
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What is my phone number subscribers can text to opt into my SMS?
Answer When you install Postscript, your brand is automatically assigned a toll-free number (TFN) that you can find on your keywords page. To navigate to your keywords page, select Acquisition on ...
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How do I reset my password?
Answer There are two methods to logging into Postscript - via your shop's Shopify admin or with login credentials (i.e. email and password). Most users log into Postscript through their Shopify ad...
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Why do I have to include my shop name at the beginning of each message?
Answer It is a CTIA and carrier requirement to include your shop's name in each SMS marketing message. Not including it could lead to higher unsubscribe rates and spam complaints which, in turn, ...
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Why isn't my browse abandonment automation sending messages?
Answer Browse Abandonment text messages can only be sent to individuals who have compliantly opted into your store's SMS program. Learn more about growing your subscriber list here. This is requir...
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Create a Browse Abandonment Automation Flow
Tip: Select any of the images or GIFs in this article for a closer look. Important: Browse abandonment text messages can only be sent to individuals who have compliantly opted in to your st...
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Create an AfterShip Automation Flow
Tip: Select any of the images or GIFs in this article for a closer look. Shipping notifications keep customers updated on the delivery of an order they placed with your shop. The notifications ...
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Campaign Templates
Tip: Select any of the images or GIFs in this article for a closer look. Campaigns allow you to schedule and send messages to a specific customer segment or your entire customer base. Campaigns...
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Add Product Links to Flows
Tip: Select any of the images or GIFs in this article for a closer look. Product links take your subscribers from their SMS messages directly to your desired product. Why You Should Add Produc...
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