Postscript integrates with Repeat, allowing you to share information between the two solutions.
About Repeat
Repeat allows shops to create personalized reordering experiences for their customers using email, SMS, and QR codes. With Repeat, shops can notify customers near when they might be running low on a past purchase and offer a one-click reordering experience.
How a Repeat Integration Benefits You
- Send personalized, timely re-ordering reminders to customers based on their past purchases.
- Reach out to customers via SMS with a link that will streamline their re-ordering process.
Create a Postscript API Key
- Select your Shop Name in the side menu of your Postscript dashboard, then select API.
- Select Create Security Key Pair on the right side of the page, then confirm your action by selecting Yes.
- Select Show in the Private Key column to reveal your API key.
- Contact the Repeat Team at cs@getrepeat.io and share your API key. They will add your API key so you can get started!
Create Your Repeat Automations
Repeat's reordering process includes two automations: Due to Reorder and Due to Reorder Reminder. We walk through creating both in the tabs below.
With a Due to Reorder automation, customers that have been identified as due for item replenishment by Repeat’s system would receive a text from your shop.
- Select Repeat: Due to Reorder from the Automation Trigger drop-down.
- Select Save & Continue to Messages.
- If you wish to add a Repeat reorder link, select the More drop-down above the message, then select Add Tag.
- Use the new drop-down to select Repeat Cart URL, then select Insert Tag. You should now see the {repeat_cart_url} tag in the message field. When sent, this tag will be replaced by a live link unique to the customer.
- Select Save Automation.
- Last, select the Enabled toggle to the left of the Edit button. Your Repeat automation is now live!
With a Due to Reorder Reminder automation, customers who didn't place a replenishment order after receiving the initial Due to Reorder text would receive this follow-up message 14 days later.
- Select Repeat: Due to Reorder Reminder from the Automation Trigger drop-down.
- Select Save & Continue to Messages.
- If you wish add a Repeat reorder link, select the More drop-down above the message, then select Add Tag.
- Use the new drop-down to select Repeat Cart URL, then select Insert Tag. You should now see the {repeat_cart_url} tag in the message field. When sent, this tag will be replaced by a live link unique to the customer.
- Select Save Automation.
- Last, select the Enabled toggle to the left of the Edit button. Your Repeat automation is now live!
You should now be all set with your Repeat integration!
Get Support
Have questions? Please feel free to reach out to our wonderful Support team at support@postscript.io or via live chat. You can also submit a support request here!
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