Why are the product drop-downs not populating with all of our products?

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Product drop-downs are available when creating a segment (Purchased Product Names), specifying a user filter in an automation (Purchased Product Names), and when adding a product link to an automation or campaign (Product Link).

Only a limited number of products will populate, but you can search for a specific product by typing the product name in the field. If you cannot locate your desired item, reach out to our support team for assistance.

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Have questions? Please feel free to reach out to our wonderful Support team at support@postscript.io or via live chat. You can also submit a support request here!

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