Why are the product drop-downs not populating with all of our products?

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Answer


Product drop-downs are available when creating a segment (Purchased Product Names), specifying a user filter in an automation (Purchased Product Names), and when adding a product link to an automation or campaign (Product Link).

Only a limited number of products will populate, but you can search for a specific product by typing the product name in the field. If you cannot locate your desired item, reach out to our support team for assistance.

Get Support


Have questions? Please feel free to reach out to our wonderful Support team at support@postscript.io or via live chat. You can also submit a support request here!

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