Does it cost our shop credits when a subscriber responds to a text?

   Is your shop on legacy billing? If you downloaded Postscript before 3/1/2022, then your shop is on legacy or credit-based billing. This article is for you.

Answer


Receiving SMS or MMS messages from your subscribers does not cost your shop any credits—Postscript covers those messages for you!

Resources


  • Create an Interactive Campaign. Learn how to create an engaging campaign that encourages subscribers to test in responses.
  • Fantastic Texts. Check out real merchant examples of conversational commerce—a creative way to interact with customers via campaigns and automations.

Get Support


Have questions? Please feel free to reach out to our wonderful Support team at support@postscript.io or via live chat. You can also submit a support request here!

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