Use Postscript Coupons in Messages

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Coupons are a great way to reward subscribers who've opted into SMS or re-engage subscribers and customers who haven't purchased in a certain amount of time.

About Postscript Coupons


Postscript coupons let you include unique, one-time offers in an automation message. At this time, only Shopify coupons can be added to a campaign. With a Postscript coupon, you can offer a fixed amount or percentage off or a shipping discount.

Postscript coupons automatically flow through to Shopify. You do not need to activate these coupons—they're live and ready for your customer to redeem.

When to Use Postscript Coupons


  • You want to keep coupon codes unique to a specific message and subscriber.
  • You can want to create a coupon without an expiration date.
  • You want to offer a discount on a specific product collection.
  • You want to limit the checkout transaction to one coupon code.
  • You want to auto-apply a coupon to the checkout process.

Add Postscript Coupon to a Message


  1. On your message editor page, select the blue More drop-down above the message field.
  2. Select Add Coupon.
  3. From here, you can choose your coupon type--PercentDollar, or Free Shipping--and define the value amount.
    • With a free shipping option, a customer can apply the offer to any of your available shipping options regardless of the cost.
  4. Select Insert Coupon.
   Note: At this time, Postscript coupons aren't compatible with ReCharge checkouts. Additionally, Postscript coupons do not auto-apply in OneClickUpsell (OCU) checkouts. The customer will need to type in the code.

Locate a Shopify Collection ID

If you want to apply a discount to a Shopify collection, you'll need your collection ID. You can locate this information in Shopify.

  1. Select Products in the side menu of your Shopify dashboard, then select Collections.
  2. Locate and select your desired Collection.
  3. Your collection ID is in the URL. In the above example, the collection ID is 73617932346.

View Coupon Revenue Data


You can view revenue generated from Postscript coupons in the Total Earned drop-down on your Postscript dashboard. You also have the option to look at this revenue over time by adjusting the time frames (e.g., Today, Last 7 Days, Last 30 Days, etc.) in the top-right corner of your dashboard.

View Postscript Coupons in Shopify


Postscript coupons appear on the Discounts page of your Shopify dashboard. You'll notice that their name mirrors the message tag you inserted in a particular campaign, automation, or keyword reply (e.g., {10_percent_coupon}, {15_percent_coupon}, etc.}

These categories organize all the unique codes generated from the message tag. You can select the tag to view each one-time use coupon.

  1. Select Discounts in the side menu of your Shopify dashboard.
  2. Locate the Postscript coupon. It will show as Inbound Response {XX_percent_coupon} where XX is the value of the coupon.
  3. You can disable the coupon type all issued one-time coupons by selecting Disable in the top-right corner of the page.
  4. You can disable individual one-time coupons by selecting View all codes toward the top of the page. Locate and select the checkbox to the left of the code(s) you wish to delete, then select Delete Code from the Actions drop-down.

Get Support


Have questions? Please feel free to reach out to our wonderful Support team at support@postscript.io or via live chat. You can also submit a support request here!

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