Shortlink Preview for iOS

   Tip: Select any of the images or GIFs in this article for a closer look.

Mobile devices operating on iOS 10+ now can preview a linked website in the native Messages app. It's a great way to add a visual to your campaigns and automations and create instant interest in a product.

Shortlink Previews


Before you start adding links to your messages, it's important to understand a couple of requirements regarding where the link appears in the message that affects whether the preview appears properly.

Links must be the last thing included in your message to populate a preview. That means no additional texts or emojis can appear after the link, otherwise, the link preview won't display.

Link at End of Message Text at End of Message

Note that when the link is the last line of the message, it doesn't actually appear in the message. You can get creative here by include emojis or a call to action above the link that draws attention to the preview.

Tap to Load

Subscribers will need to still select Tap to Load to load the link preview. This will also update the title of the preview from the shortened URL to the title of the website page.

   What about multiple links? At this time, adding more than one link to your message will not generate a preview, even if one of the links is the last line of your message.

Get Support


Have questions? Please feel free to reach out to our wonderful Support team at support@postscript.io or via live chat. You can also submit a support request here!

Need ongoing channel strategy guidance? Please fill out this form and we'll connect you to one of our certified partners.

Was this article helpful?
0 out of 0 found this helpful