Set Up Your AfterShip Integration

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Postscript integrates with AfterShip, allowing you to share information between the two solutions.

About AfterShip


AfterShip helps ecommerce businesses enhance customers’ post-purchase experience. It offers shoppers a branded tracking experience and enables them to track shipments seamlessly. 

Why You Should Set Up AfterShip


  • Send branded notifications for shipping statuses like in transit, out for delivery, delivered, and failed attempts. 
  • Get insights into shipments, customer reviews, and notifications. Study customer behavior based on the number of visitors, session duration, and marketing clicks within AfterShip.
  • Customize reports by setting trigger filters specific to sub-types of shipping status, like cases where the order is available for pickup, held at customs, or packages signed by the customer.
  • Automatically import tracking numbers from shopping carts, marketplaces, and CSV files to streamline shipping processes.

Configure AfterShip in Postscript


  1. Select Integrations in the side menu of your Postscript dashboard.
  2. Scroll to locate AfterShip or search for it using the search field at the top of the Integrations page.

Your Aftership integration involves multiple steps. We walk through each of them below in more detail.

Locate Your AfterShip Webhook Secret

  1. From your AfterShip dashboard, select Notifications in the side menu, then select Webhooks.
  2. Locate your Webhook Secret
  3. Copy and paste your Webhook Secret in the corresponding field on the AfterShip integration page in Postscript.

Add Your Webhook URL to AfterShip

  1. Locate your Webhook URL on your Postscript AfterShip integration page.
  2. Select the blue Copy icon to the left of the URL.
  3. From your AfterShip dashboard, select Notifications in the side menu, then select Webhooks.
  4. Select the Add Webhook URL button on the left side of the page.
  5. Paste the URL you copied from Postscript, then select Save

Disable AfterShip SMS Notifications

  1. From your AfterShip dashboard, select Notifications in the side menu, then select Emails & SMS.
  2. Locate the Email and SMS section. On the To Customers and To Subscribers tabs, disable the following SMS notifications:
    • In Transit
    • Out for Delivery
    • Delivery
    • Failed Attempt

Add Your Tracking Subdomain in Postscript

  1. From your AfterShip dashboard, select Tracking Pages in the side menu, then select the tracking page you want customers to visit when tracking their package.
  2. Copy the subdomain of the tracking page. You can find this on the left side of the page.
    • For example, myshopifystore.aftership.com/?page-name=tracking-page has myshopifystore as the subdomain.
  3. Paste this subdomain in the corresponding field on the AfterShip integration page in Postscript. If you do not want to use a custom tracking page, leave this as Track to use the default AfterShip tracking page.

When you've completed the above steps, select Save Integration in the top-right corner of the page.

You should be all set to start using your AfterShip integration!

Get Support


Have questions? Please feel free to reach out to our wonderful Support team at support@postscript.io or via live chat. You can also submit a support request here!

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