Save Postscript Support Chat Conversations

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Postscript's Customer Experience Advocate Team is always available to answer your questions, troubleshoot issues, and help you navigate the Postscript app.

You can chat with our team by selecting the blue Chat icon in the bottom-right corner of your Postscript dashboard.

Save Your Chat Conversation

At any point during your chat conversation, you can let us know you'd like the chat conversation transcript emailed to you.

  1. Select the three-dot icon in the bottom-right corner of your chat window.
  2. From the popup menu, select Email transcript.
  3. The email field pre-populates with the contact email assigned to your store. You can edit this email if needed, then select Send.

We'll email you the chat conversation transcript once your chat conversation ends.

Get Support

Have questions? Please feel free to reach out to our wonderful Support team at or via live chat. You can also submit a support request here!

Need ongoing channel strategy guidance? Please fill out this form and we'll connect you to one of our certified partners.

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