Group 65
Go to Postscript
All Collections
Postscript Quick Answers
Postscript Quick Answers
A collection of short and sweet answers to help you learn!
+2
20 articles in this collection
Written by
Adam Turner,
Sean Wendt,
Colin Turner
and 2 others
Removing Language from Shopify Checkouts (non-plus)
This is a quick and easy guide to removing the language for collecting subscribers from your Shopify checkout.
Written by
Shannon Fulton
Updated over a week ago
MMS, SMS, + Holiday Deliverability: What to Expect
With Black Friday & Cyber Monday around the corner, many shops are gearing up to send SMS. What can you expect with this volume?
Written by
Shannon Fulton
Updated over a week ago
Customer Referral Program FAQ
Refer a shop and earn money when they install Postscript!
Written by
Shannon Fulton
Updated over a week ago
Create a Custom GIF for your Texts
It's true - there are hundreds of thousands of GIFs right at your fingertips. But it's simple to create a branded GIF for your texts!
Written by
Shannon Fulton
Updated over a week ago
How to Resize Images & GIFs
500kb is the recommended file size for sends. But how can you size them down without sacrificing quality?
Written by
Shannon Fulton
Updated over a week ago
Setting up a Text Auto-responder
If you prefer your customers receive an auto-response, we can show you how to set that up.
Written by
Shannon Fulton
Updated over a week ago
International FAQ
When sending outside of the US & Canada, there are some things you need to know!
Written by
Shannon Fulton
Updated over a week ago
How Emojis & Special Characters affect Character Counts in Text
The number of characters in a text directly determine how many credits are used. Emojis and special characters also play an important role.
Written by
Shannon Fulton
Updated over a week ago
Saving your Postscript Chat Conversation
Did you get a ton of information from chat and you'd like to reference it later? We've got you covered!
Written by
Shannon Fulton
Updated over a week ago
Important Notes for Instagram Posts to Collect Subscribers
Reaching out to social to gain some new subscribers? Great idea! Be sure you're collecting them compliantly.
Written by
Shannon Fulton
Updated over a week ago
Searching for your Subscribers in Postscript
See what texts you've sent - and what information we have on a phone number.
Written by
Shannon Fulton
Updated over a week ago
Facebook Messenger Changes Effective 15JAN19
Important changes to Facebook Messenger Marketing directly affects your SMS channel!
Written by
Shannon Fulton
Updated over a week ago
Manually Unsubscribing a Number
There are several methods to unsubscribe a customer
Written by
Shannon Fulton
Updated over a week ago
SMS Quiet Hours
To remain TCPA compliant, texts can only be sent during waking hours.
Written by
Alex Seibel
Updated over a week ago
Understanding Postscript's Attribution Model
A better understanding of your revenue attribution
Written by
Alex Seibel
Updated over a week ago
How do I Respond to my Customer's Text?
Communicating and building a relationship with your customer is easy with our Responses tab or Integrations!
Written by
Shannon Fulton
Updated over a week ago
Image Specs for Pop-up & Text
What size images and GIFs work best for MMS marketing?
Written by
Shannon Fulton
Updated over a week ago
Postscript General FAQ
Some common questions we get!
Written by
Sean Wendt
Updated over a week ago
How can I add UTMs to Abandoned Cart Links?
How to add UTMs to abandoned cart links, such as source or medium
Written by
Adam Turner
Updated over a week ago
What To Do When The Wireless Telephone Carriers Have Problems Delivering MMS
On rare occasions, the US telephone carriers may have problems delivering MMS messages. Here's what you should know and what you can do.
Written by
Colin Turner
Updated over a week ago