Learning the Postscript Platform

Understand each Postscript feature

29 articles in this collection
Written by Sean Wendt, Colin Turner, and Shannon Fulton

How to avoid sending spam

Two critical guidelines to follow while using Postscript

Written by Colin Turner
Updated over a week ago

Install Guide

Onboarding Guide

Want to get an idea about onboarding before installing? Onboarding is quick, easy, & gets you setup in a flash!

Written by Shannon Fulton
Updated over a week ago

Downloading Postscript

How to install and sync the app to your Shopify store

Written by Sean Wendt
Updated over a week ago

Activating Postscript

Update your Shopify store to compliantly gather phone subscribers!

Written by Sean Wendt
Updated over a week ago

Keywords + Popups

How to: Keywords

Use Keywords to grow your subscriber list

Written by Sean Wendt
Updated over a week ago

Accessing Deleted Keywords

You've decided you no longer needed a certain keyword, so it's been deleted. How can you view it's analytics if it's deleted?

Written by Shannon Fulton
Updated over a week ago

Creating 20+ Keywords

Our shops can now add keywords over the 20-keyword limit! Read on to see how to enable this feature.

Written by Shannon Fulton
Updated over a week ago

Automations

Enabling Automations

Customize and turn on default Automations

Written by Sean Wendt
Updated over a week ago

Getting Started with Automations

How to create Automations - Overview

Written by Sean Wendt
Updated over a week ago

Cloning Automations

We've made it simpler to create new automations or edit old ones!

Written by Shannon Fulton
Updated over a week ago

A/B Testing Automations using Postscript with Video

Use automations that you've proven to work best with your customers

Written by Shannon Fulton
Updated over a week ago

Send Dynamic Product Photos in Abandoned Cart Automations

Automatically text a photo of the same product someone left in their cart to increase Abandoned Cart conversions

Written by Sean Wendt
Updated over a week ago

Segments

Getting Started with Segments

How to create Segments - Overview

Written by Sean Wendt
Updated over a week ago

Cloning Segments

So you have a favorite segment, but want to create another with a slight change - it's easy!

Written by Shannon Fulton
Updated over a week ago

Segment Subscriber Data

View & export all subscribers/data in a segment!

Written by Shannon Fulton
Updated over a week ago

Campaigns

Getting Started with Campaigns

How to create Campaigns - Overview

Written by Sean Wendt
Updated over a week ago

A/B Testing Campaigns using Postscript

Write campaigns using science, not guessing

Written by Sean Wendt
Updated over a week ago

Coupons in Texts

Using Postscript Coupons in Your Texts

Percentage, Dollar, Free Shipping, and Collection Coupons

Written by Sean Wendt
Updated over a week ago

Viewing Postscript Coupons within Shopify

After someone makes a purchase, you can see exactly what coupon they've used from your Shopify admin.

Written by Shannon Fulton
Updated over a week ago

Using Shopify Coupons in your Texts

Are you offering coupons only on specific items - and excluding others? Expiration date? Use your Shopify-created coupons within Postscript!

Written by Shannon Fulton
Updated over a week ago

Your Account & Billing

Cost per Credit Breakdown

How much does each text cost? How much did I spend on a campaign send? Learn how to calculate cost in this article!

Written by Shannon Fulton
Updated over a week ago

Postscript Billing Via Shopify

How does billing work when you're billed through Shopify?

Written by Shannon Fulton
Updated over a week ago

Credits, Tiers, & Postscript Pricing

Learn the basics of Postscript pricing to better understand how to get started!

Written by Shannon Fulton
Updated over a week ago

How to Downgrade your Plan

Learn the details about when/how to downgrade

Written by Shannon Fulton
Updated over a week ago

Additional Features

Contact Cards (New Feature!)

Nothing says branding like a customer receiving a text from your shop name, not your shop number - go ahead, set it up!

Written by Shannon Fulton
Updated over a week ago

Communicating Shortcode Changes to your Subscribers

We're supporting some big exciting changes for SMS Marketing - how should you transition?

Written by Shannon Fulton
Updated over a week ago

Your Postscript Dashboard

Learn how to easily navigate through your Postscript Dashboard

Written by Shannon Fulton
Updated over a week ago

Postscript Analytics

View your text's performance, sort by date or alphabetically, export data, and more!

Written by Shannon Fulton
Updated over a week ago

Submit your Ideas to make Postscript Better!

Here at Postscript, we appreciate your feedback! So much that we've created a place for you to submit your ideas & rate existing ones.

Written by Shannon Fulton
Updated over a week ago