Learning the Postscript Platform

Understand each Postscript feature

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30 articles in this collection
Written by Sean Wendt, Colin Turner, Shannon Fulton and 1 other

How to avoid sending spam

Two critical guidelines to follow while using Postscript

Written by Colin Turner
Updated over a week ago

Install Guide

Onboarding Guide

Want to get an idea about onboarding before installing? Onboarding is quick, easy, & gets you setup in a flash!

Written by Shannon Fulton
Updated over a week ago

Downloading Postscript

How to install and sync the app to your Shopify store

Written by Sean Wendt
Updated over a week ago

Activating Postscript

Update your Shopify store to compliantly gather phone subscribers!

Written by Sean Wendt
Updated over a week ago

Keywords + Popups

How to: Keywords

Use Keywords to grow your subscriber list

Written by Sean Wendt
Updated over a week ago

Accessing Deleted Keywords

You've decided you no longer needed a certain keyword, so it's been deleted. How can you view it's analytics if it's deleted?

Written by Shannon Fulton
Updated over a week ago

Creating 20+ Keywords

Our shops can now add keywords over the 20-keyword limit! Read on to see how to enable this feature.

Written by Shannon Fulton
Updated over a week ago

Automations

Enabling Automations

Customize and turn on default Automations

Written by Sean Wendt
Updated over a week ago

Getting Started with Automations

How to create Automations - Overview

Written by Sean Wendt
Updated over a week ago

Cloning Automations

We've made it simpler to create new automations or edit old ones!

Written by Shannon Fulton
Updated over a week ago

A/B Testing Automations using Postscript with Video

Use automations that you've proven to work best with your customers

Written by Shannon Fulton
Updated over a week ago

Send Dynamic Product Photos in Abandoned Cart Automations

Automatically text a photo of the same product someone left in their cart to increase Abandoned Cart conversions

Written by Sean Wendt
Updated over a week ago

Segments

Getting Started with Segments

How to create Segments - Overview

Written by Sean Wendt
Updated over a week ago

Cloning Segments

So you have a favorite segment, but want to create another with a slight change - it's easy!

Written by Shannon Fulton
Updated over a week ago

Segment Subscriber Data

View & export all subscribers/data in a segment!

Written by Shannon Fulton
Updated over a week ago

Campaigns

Getting Started with Campaigns

How to create Campaigns - Overview

Written by Sean Wendt
Updated over a week ago

A/B Testing Campaigns using Postscript

Write campaigns using science, not guessing

Written by Sean Wendt
Updated over a week ago

Coupons in Texts

Using Postscript Coupons in Your Texts

Percentage, Dollar, Free Shipping, and Collection Coupons

Written by Sean Wendt
Updated over a week ago

Viewing Postscript Coupons within Shopify

After someone makes a purchase, you can see exactly what coupon they've used from your Shopify admin.

Written by Shannon Fulton
Updated over a week ago

Using Shopify Coupons in your Texts

Are you offering coupons only on specific items - and excluding others? Expiration date? Use your Shopify-created coupons within Postscript!

Written by Shannon Fulton
Updated over a week ago

Your Account & Billing

Cost per Credit Breakdown

How much does each text cost? How much did I spend on a campaign send? Learn how to calculate cost in this article!

Written by Shannon Fulton
Updated over a week ago

Postscript Billing Via Shopify

How does billing work when you're billed through Shopify?

Written by Shannon Fulton
Updated over a week ago

Credits, Tiers, & Postscript Pricing

Learn the basics of Postscript pricing to better understand how to get started!

Written by Shannon Fulton
Updated over a week ago

How to Downgrade your Plan

Learn the details about when/how to downgrade

Written by Shannon Fulton
Updated over a week ago

Additional Features

Communicating Toll-Free Number Changes to Your Subscribers

If you're transitioning to a dedicated toll-free number, here's how to let your subscribers know.

Written by Rally Stanoeva
Updated over a week ago

Contact Cards (New Feature!)

Nothing says branding like a customer receiving a text from your shop name, not your shop number - go ahead, set it up!

Written by Shannon Fulton
Updated over a week ago

Communicating Short Code Changes to your Subscribers

If your brand is transitioning to a dedicated short code, here's how you need to communicate this to subscribers.

Written by Shannon Fulton
Updated over a week ago

Your Postscript Dashboard

Learn how to easily navigate through your Postscript Dashboard

Written by Shannon Fulton
Updated over a week ago

Postscript Analytics

View your text's performance, sort by date or alphabetically, export data, and more!

Written by Shannon Fulton
Updated over a week ago

Submit your Ideas to make Postscript Better!

Here at Postscript, we appreciate your feedback! So much that we've created a place for you to submit your ideas & rate existing ones.

Written by Shannon Fulton
Updated over a week ago