With our amazing new Recart integration, collecting subscribers via Facebook Messenger is easier than ever before. Just a few steps will have you set up!
Connect Postscript to Recart
First, you'll want to get your API key from your Postscript account. Simply click on your shop name in the top-right corner and choose API.
Click on Create Security Key Pair to generate your new API Key.
In the Private Key column, click Show.
Your Private Key will appear! Copy it to your clipboard - you'll need this to connect Postscript to Recart.
Log in to your Recart Account and open the Email & SMS Integrations Page. Look for the Postscript option and click on Activate.
This is where you'll enter the API key you copied from your Postscript account.
If the connection was successful, you will need to select a list where Recart will add all phone numbers collected in Messenger Conversations. Essentially, these lists are your KEYWORDS you've created within Postscript. When they subscribe through Recart, they will receive the KEYWORD REPLY that is associated with that keyword.
After selecting the desired list/keyword, click Connect to Postscript. You're connected!
Updating your Conversations with Save User Input
Now, you need to add a Save User Input Message to all Conversation Flows where you would like to collect phone numbers from your visitors and customers.
Be sure you're including the Compliance Language when asking them to opt-in to receive SMS Marketing from your brand.
I agree to receive recurring automated text messages at the phone number provided. Consent is not a condition to purchase. Msg & data rates may apply. View our Terms of Service for details.
Frequently Asked Questions:
Is there an option to sync previously collected phone numbers to Postscript?
Collected phone numbers are synced to Postscript immediately when the integration is enabled. Currently, there is no option to sync phone numbers that were collected at a time when the integration was not enabled.
Can I export the phone numbers displayed on the Recart Subscribers page?
There is no option on the Recart Dashboard to have the phone numbers exported to a file. If you need to export the collected phone number, please discuss your options with Recart's Customer Support team.
If you need a hand setting this up, please don't hesitate to reach out to us in chat!