After your conversation with one of our Customer Experience Advisors, you may want to save the conversation so you can reference valuable points from the conversation. 

Simply click on the Advisor's name.

Then choose the Download Arrow in the top right corner. 

That will download to your computer in .txt format. 

Finally, you can close the chat by clicking the X in the bottom right hand corner of the screen.


If you happen to be prompted by the Operator to rate your conversation, we'd love your feedback to know how your customer service experience went! 


If you have any additional questions, please don't hesitate to click the chat icon on the bottom right of your screen! 

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