There are many reasons to see a customer's details - and you can search those details in Postscript by email or phone number!
It's easy! Simply enter the phone number or email into the search bar at the top of the page. If they are a subscriber to your shop, their information will show up on your Postscript Dashboard.
From this page, you can view all of the texts that were sent to and from the recipient. You'll also be able to view the SOURCE of the opt-in, when they subscribed, if they're unsubscribed, or and any Shopify information if they are a customer as well.
If you enter the phone number/email and "No Results Found" shows up, that will let you know that this person is not subscribed to receive texts from your shop through Postscript.
This should be helpful for many reasons! But please don't hesitate to reach out to us in chat if you have any questions!