Postscript is serious about TCPA Compliance, and you should be too. To learn more about TCPA Compliance, please read our Compliance Guide here.
In order to upload your subscriber list, you'll need to submit the following form to be reviewed by our Compliance Team.
Postscript is serious about TCPA compliance. Damages for non-compliant text messages can be $500 per message, so it is imperative that you ensure that your subscribers have been collected compliantly.
By submitting a list for upload, you are certifying that these subscribers were collected in a TCPA-compliant manner. If you're not sure, please consult a TCPA defense attorney.
In order to be compliant, there needs to be language present that lets the customer know that they will be receiving recurring SMS marketing messages. (Example: "I agree to receive recurring automated text messages at the phone number provided. Consent is not a condition to purchase. Msg & data rates may apply. View our Terms of Service for details.")
If you find that you have not collected this list compliantly, there are ways to convert them. You can manually text them a link to opt-in, email them, and then collect this way going forward.
Lists of more than 1,000 subscribers will be uploaded within 48 hours (on business days). Smaller lists will be uploaded on a best-efforts basis.
List uploading is for starting your account - we have methods for growing your subscriber list beyond this point. If you have collected subscribers on Facebook or other means while you have already been using Postscript, these can be reviewed, but not guaranteed. We have tools to connect to Facebook & forms that will collect phone numbers for Postscript automatically.
If there are any issues, the Compliance Team will reach out to you via the email on the form.